365bet ee | Privacy Policy and How We Protect Your Data

Section 01

Introduction & Scope

365bet ee Places your privacy above all else. This privacy policy explains what information we collect while you use the 365bet ee platform, how that information is used, and the measures we take to protect your personal data.

This privacy policy applies to the 365bet ee website, mobile app, and all associated services. By using our platform, you are agreeing to this privacy policy.

              In plain terms: 365bet ee never sells your personal information to third parties. Your data is used solely to provide you with a better service.
            

If this policy changes, we will notify you via your registered email or through a notice on the platform. For significant changes, we may ask for your consent again.

Section 02

What information we collect

365bet ee collects different types of information for different purposes. Below is a detailed breakdown of what we collect:

Information collected at registration:

Full name, date of birth, and nationality
Email Address & Mobile Number
Residential address and postal code
Preferred Language & Currency
Username & Password (encrypted)

Information collected for identity verification (KYC):

Copy of National ID or Passport
Driving License (where applicable)
Proof of address document (utility bill or bank statement)
Selfie or Photo Verification

Information collected automatically while using the platform:

IP Address

Device type

Browser information

Session duration

Clicks and navigation

Connection information

Transaction-related information:

Deposit and withdrawal history
Payment method details (bKash/Nagad/Rocket number)
Betting activity records
Bonus claim and usage history

Note: 365bet ee never stores full bank card numbers or CVV codes. Payment information is processed exclusively through secure payment gateways.

Section 03

How your information is used

365bet ee uses your information only for specific, legitimate purposes. We never process your data beyond what is necessary.

Purpose	Data used	Legal Basis
Account Creation & Management	Name, email, and mobile number	Contractual Obligation
Identity Verification (KYC)	National ID, Photo	Legal Obligation
Payment processing	Payment details, transaction history	Contractual Obligation
Fraud Prevention	IP address, device, and behavioral data	Legitimate Interest
Customer support	Contact details, description of the issue	Contractual Obligation
Marketing & Promotions	Email, preference data	Consent (opt-in)
Responsible Gaming Monitoring	Betting behavior, time spent	Legitimate Interests & Legal Obligations

You can opt out of marketing communications from 365bet ee at any time. Simply click the "Unsubscribe" link at the bottom of any email or contact our support team.

Section 04

Data Sharing & Third Parties

365bet ee never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

Payment Providers: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
Identity Verification Services: Information may be shared with accredited verification agencies as part of the KYC process.
Legal Authorities: Sharing information with government or regulatory bodies may be a legal requirement in cases involving valid orders or investigations.
Fraud Prevention Organizations: Limited data may be shared with industry-standard fraud detection services to help prevent suspicious activity.
Technology Service Providers: Information may be shared as necessary to operate hosting, analytics, and customer service platforms.

              Important: All third-party partners are contractually required to comply with 365bet ee's privacy standards. They are not permitted to use your data for their own commercial purposes.
            

Section 05

Data Security Measures

365bet ee uses the latest technology and methods to keep your data secure. Our security measures meet the highest standards in the industry.

SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
Firewall Protection: Advanced firewall systems are active to prevent unauthorized access.
Regular Security Audits: Regular security audits conducted by independent third-party experts.
Data Masking: Sensitive information is masked when stored in the system.
Access Controls: Only authorized personnel have access to specific data.

Security breach: If a data breach occurs that poses a risk to your rights and freedoms, 365bet ee will notify you within 72 hours of the incident.

Section 06

Cookie Policy

365bet ee uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.

Cookie Type	Purpose	Duration
Essential Cookies	Login sessions, security, and core functionality	Until end of session
Preference Cookies	Saving language preferences and display settings	1 year
Analytics Cookies	User behavior analysis, performance improvement	2 years
Marketing cookies	Showing relevant ads and offers	90 Days

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Section 07

Your Data Rights

365bet ee respects your data rights. Under international privacy laws, you have the following rights:

01

Right of Access

The right to know what personal data we hold about you and to receive a copy of it.

02

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

03

Right to Erasure

The right to request deletion of your personal data under certain circumstances.

04

Right to Restriction of Processing

The right to request that processing of your data be restricted in certain circumstances.

05

Right to Data Portability

The right to receive your data in a structured, machine-readable format.

06

Right to Object

The right to object to your data being used for marketing purposes.

To exercise your rights: Email us at support@365betee.com. We will respond to your request within 30 days, after verifying your identity.

Section 08

Data Retention Period

365bet ee does not retain your data longer than necessary. The retention periods for different types of data are outlined below:

Account Information: For the duration of the account and 5 years after closure.
Transaction Records: 7 years, as required by law.
KYC documents: 5 years after verification.
Customer Support Communications: 3 years after last contact.
Marketing Preferences: Until you opt out.
Analytics Data: Up to 2 years (in anonymized form).

Once the retention period expires, data is securely deleted or anonymized.

Section 09

Minor Protection

365bet ee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process personal data from minors.

Age verification is mandatory at the time of registration.
Proof of age is verified as part of the KYC process.
Additional age verification may be required in cases of suspicion.
If a minor's account is detected, it is immediately suspended and all associated data is deleted.

              To Parents & Guardians: If you suspect your child is using 365bet ee, contact us immediately at support@365betee.com. We will take prompt action.
            

Section 10

Contact & Complaints

For any privacy-related questions, complaints, or rights requests, please reach out to our dedicated Privacy Team.

Email: support@365betee.com
Live Chat: Log in to the platform and chat with us directly (available 24/7)
Response time: Standard requests within 24 hours, complex requests within 30 days

If your complaint remains unresolved after contacting us, you have the right to file a complaint with the relevant data protection authority.

365bet ee Privacy Policy — Your Data, Our Responsibility